We Protect Your Corporate Heartbeat®
 

1-866­-448-3936
America's Commercial Collection Agency
HOME
ABOUT
SERVICES
INDUSTRIES
PAY A BILL
PROSPECTIVE CLIENTS
3 Reasons for Slow Payers
Accounts Receivable Turnover
Aging Accounts Receivable
Collecting Commercial Debt
Collection Consultants
Commercial Collection Company
Commercial Debt Recovery
Contingency Debt Collection
Credit Industry Groups
Debt Recovery
Early Warning Signs
Professional Debt Collection
Small Business Debt Collection
Testimonials
Third Party Debt Collection
Types of Commercial Debtors
US Collection Agencies
Accounts Receivable Training
AR Outsourcing
Bad Debt
Business Collection Agency
Commercial AR
Commercial Debt
Consumer Debt
Credit Collection
Credit Risk Management
Credit Seminars
Debt Collection
International Debt Collection
Nationwide Debt Collection
Online Collection Services
Small Business
Accounts Receivable Consulting
Advertising and Media
B2B Debt Collection
Business Debt
Commercial Credit
Construction
Consumer Debt Collection
Credit Card
Equipment Rental
Foreign Debt
Industrial Supplies
Insurance
Law Firms
Oil and Gas
Trucking-Transportation
10 Day Final Demand
AAB Free Rate Quote
Accounrts Receivable as an Asset
Accounts Receivable Analysis
Agreement Downloader
AR Assignment
Canada Collections
Collection Agency FAQs
Credit Resources
Debt Collection Services
Free Consultation
Glossary
National Debt Collection
Overseas Negotiations
Private Collection Agency
Request a Quote
Risk Mitigation
What is a Collection Agency?
slow-payer-frustration
WEST
MID WEST
SOUTH WEST
NORTH EAST
SOUTH EAST
Alaska
California
Colorado
Hawaii
Idaho
Montana
Nevada
Oregon
Utah
Washington
Wyoming
Illinois
Indiana
Iowa
Kansas
Michigan
Minnesota
Missouri
Nebraska
North Dakota
Ohio
South Dakota
Wisconsin
Arizona
New Mexico
Oklahoma
Texas
Connecticut
Delaware
Maine
Maryland
Massachusetts
New Hampshire
New Jersey
New York
Pennsylvania
Rhode Island
Vermont
Alabama
Arkansas
Florida
Georgia
Kentucky
Louisiana
Mississippi
North Carolina
South Carolina
Tennessee
Virginia
West Virginia

The Non-Payment Trifecta of Slow Payers



AAB has been collecting debt for over 40 years and the vast majority of reasons creditor experiences slow payers, or slow paying customers, boils down to one of three issues. They are:

1. Sticker Shock/Dispute

Take for example an I.T. company that is contracted to install a new software application. Only after the installation does the software company realize that the customers network is not configured correctly, requiring the customer to either abandon the purchase or upgrade some hardware. Either decision will cost the customer money they hadn’t expected. The same scenario plays out all over North America each day and affects every industry. Therefore, it is absolutely vital that creditors work very hard to manage expectations early in the relationship.

2. Invoice Inconsistencies

Many large customers are now automating their accounts payable systems to save themselves money through the outsourcing of this back office function. These automated systems are all different requiring suppliers to become subject matter experts on their customer’s payable systems! If your invoice isn’t coded correctly or doesn’t contain certain signatures or purchase order numbers, the customer doesn’t call you to ask for help. They simply leave you to figure that out for yourself. This process causes payment delays to your invoice. And once your invoice is received correctly then the customer takes another 30 days to pay.

3. Simple Pressure Required

The third issue involves a customer who is initially delaying paying your invoice due to a cash flow problem. This customer knows that trade credit is much easier to get than bank credit, so he uses his suppliers as his bank. Often a polite but firm telephone call is all that is required to receive your payment; however this customer’s financial situation may be more precarious than even he anticipates. In this case the creditor who acts first – gets paid and those who wait – don’t.

AAB has solutions for Slow Payers



More and more companies are embracing the idea of outsourcing credit and accounts receivable management functions rather than maintaining staff, lease space, technology and training on their own.

Should you consider outsourcing your credit and accounts receivable functions – it is vital that your provider clearly understands the above-noted concepts and can skillfully navigate their way to obtaining payment and serving your customer, or help you to quickly identify a problem customer and guide you to consider the appropriate actions before it is too late.
Free Rate Quote
Account Adjustment Bureau, Inc. BBB Business Review
Member of International Association of Commercial Collectors
ACA InternationalInsured for your Protection
Serving you since 1973